Wonderecho firmware update

Technical Support
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1

:light_bulb: Using this template is recommended — you may also edit it freely, but you must fully describe your product and the problem (at least: product name, version, and problem description).

Product and Purchase

  • Product model: Minihexa
  • SKU or kit name:
  • Purchase channel: Amazon
  • Controller board: ESP32

Issue Description

  1. What did you expect to happen? Creation of the bin file that would then be flashed to the WonderEcho firmware.
  2. What actually happened? The web pages starting at 初始页面 don’t match what is shown in the documentation - 5. Firmware Development — WonderEcho v1.0 documentation so I made my best guesstimate as to what settings to select. When I get to step 8, the ASR model listbox is blank. See below. Any thoughts?

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2

Official support staff are being brought in to help with this firmware issue. If you still need my help, reply here and @ me. @Hiwonder_Scarlett

3

I found the answer to the question. After signing in, switch the language to Chinese and let the browser do the translation. That worked. However, I have another issue. When you get to the last web page where you submit the request, I tried to upload the Command Word Broadcasting Protocol List spreadsheet and it apparently is not in the right format since the table below it remained blank. What format does the attachment need to be in to be uploaded correctly?

4

Sorry, I’m unable to resolve this issue. Please wait patiently for our support staff to assist you. I won’t be replying further in this topic. If you still need my help, please @ me.

5

I did some digging. You need to modify the sample worksheet at https://platform.chipintelli.com/download/File/paltform_sample_V3/scheme_attachment/general_uart/命令词播报词协议列表V3_英文模板.xlsx. Yes, it has Chinese characters in it. But you can use Google Translate to get the Chinese word equivalent for the English words that you are choosing for the Functional types and Broadcast mode column values. Ignore the column headers. The problem that I am facing now is that the Broadcast mode column only allows you to choose Main or Quilt instead of Active and Passive. Any thoughts?

6

Hi there,

Thank you for reaching out to us.

Regarding the Command Word and Broadcast Protocol List template:

  • Active vs. Passive Selection:

Important Note: Please ensure that all column headers, as well as the options under “Functional Types” (功能类型) and “Broadcast Mode” (播报模式), remain in Chinese when uploading the file to the website. The system cannot recognize or process the file if these fields are translated into English.

For detailed, step-by-step instructions on customizing command and broadcast words, please refer to our tutorial here:

:backhand_index_pointing_right: [ 5. Firmware Development — WonderEcho v1.0 documentation ]

The

02 Command Word and Playback Phrase Protocol List-V3_English Temple.xlsx (16.9 KB)

template is provided here:

Please let us know if you have any further questions.